- edited Don't try to open your devices or power adapters. Once you have opened a web browser, find the address bar which is usually located at the top of the screen. Switch off your electric. After a factory reset both bands have the same BT name but it still isn't displayed as per your second screenshot with a single heading labelled '2.4GHz and 5GHz'. If there are any unfamiliar terms youd like a more in-depth explanation of, check out our jargon-busting guide. Connect to the web management interface First, you need to connect to the router's web management page, so that you can change the settings that you want. You'll find access controls for your Smart Hub 2 in the My BT app. BT will now charge customers for keeping their broadband router or TV set-top box after they've ended their contract. Previously I have just removed the isp supplied routers and it has worked fine. Its not possible to do this on the Smart Hub 2, as its designed to work with the black complete wifi disks. BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. 03-08-2019 However giving the 2 bands either the same or different names achieves that of course, however there is no explicit option on my advanced wireless page. Find the address bar in your web browser and type in your router's IP address. That's why we created Network Utilities. 13-04-2021 set Pi-hole to be the DNS server for your network clients in the router's DHCP (or LAN) settings page. Aside from that it works really well, noticeably faster and trivial to set up following@Baldrick1instructions. You can turn it on or off. The latest version, Halo 3+, guarantees you a reliable internet service by providing you with an EE mini router, known as Hybrid Connect, which will boot up if your cabled connection goes down along with Complete Wi-Fi discs that ensure your wifi reaches every room in your home. Find out which main phone socket you have Find out about your Openreach modem For instance, you could change it from the default, which will be similar to BTB-ABCDCD, to something more meaningful to you or your customers, like Tom's Caf'. 07:01 PM, That is exactly what I did, and the message that appears is "These IP settings are not valid on the BT business smart hub". View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. our guide to using your own router for broadband, 75 Gift Card: Sainsbury's, M&S, Tesco or MasterCard. The lights on your Hub will come on green means its getting ready, this may take a few minutes. Do you have to when setting up "Go to 'Advanced Wireless' in the 'Advanced settings'. It is suspected that this is the BT way of recovering the Smarthub from a non-recoverable firmware crash. 15-01-2019 My advanced wireless page looks like this: As you can see, the 2nd line of text on your page is absent from mine. Works OK like that so no problem, just different. Thanks Baldrick1 for your advice and the steps to go through. Recommended - Our free program will setup a static IP address for you. Maybe I am due a software update sometime. I made sure that the setting Enable IPv6 support (SLAAC + RA) was turned off during the Pi-hole DHCP setup and released the IP and renewed again as well as testing on mobile phones. The default BT Smart Hub 2 Router Username is: The default BT Smart Hub 2 Router Password is: We have software that does all of this and more called. I recommend separating them as some devices dont work when they are in sync. I can confirm it works OK but it takes a few goes to get the timing right. Presumed I was suppose to do the same. After setting up a static ip address on your devices you need to login to your router. Designed for use at room temperatures between. Web admin interface of the BT Smart Hub 2 router. From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. To create an entry, click on the button called Create a new port forwarding rule. 11h13. Connect it from the Port/LAN1 slot on the ONT to the yellow WAN port on the Smart Hub 2. This will open the Hub Manager, Enter the admin password. You get a router free with any BT broadband deal, although the router you get depends on the deal you choose. The work to change this especially on Linux is horrendous. veneered wood or delicate, Don't use near flammable substances or in a. flammable atmosphere (e.g. The original instructions still work fine but the following should be noted: Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem'. 09:38 AM, Interesting thread here -https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. These are specifically sold to operate through the Hub - no connection to the copper wire. 2 - Activate the DHCP on Pi-hole BT has a new Hub - the BT Smart Hub 2 - which it claims is the most powerful Wi-Fi hub of all the big broadband providers. The micro filter has a broadband socket for the hub and a phone socket for your landline. But to get back to default settings, I had to do a factory reset! In the end there are some configurations that needs to be performed on the SmartHub 2 from BT for the Pi Hole to work properly, however I believe this can be useful on several other routers too. 22h11, on You can also buy a router outright from BT this is primarily an offer aimed at BT customers on legacy packages who may not qualify to get one of the new routers for free, but the Hubs do work with some other providers (were thinking specifically of the BT-owned Plusnet here and maybe some of the other smaller providers: BT routers definitely wont work with Virgin Media, Sky or TalkTalk). It also comes with a price promise that your bill wont go up when your contract ends and double data allowances for anyone who also has a BT Mobile SIM. All rights reserved. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. to only have 1 SSID. As I said though, there isnt that option or Id have chosen it! This will have a standard BT socket on it so a standard telephone will still work (but only if it is a tone (MF) dialling phone). Opening a port to a specific device may solve problems that you are having on your network. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. 16-01-2019 With BT access controls you can manage how your device accesses the internet during certain times of the day. 2 users liked/thanked this post: It can save a lot of time and effort when many wireless devices are in use to change the Smarthub SSID (Network Name) and Password in Advanced/Wireless settings to be identical to those of your Plusnet Hub. WPS WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. Do not get discouraged. Click on either of those tabs and you'll be asked to enter the router's admin password. Your wireless network name and password can be found on the back of the Hub, youll need these to start connecting your devices. The Smart Hub 2 for FTTC can be used on FTTP by using a cable and changing the settings to full fibre mode though. Finally, I strongly recommend testing to see if you forwarded the BT Smart Hub 2 ports correctly. on Whilst the cause is not known (a mains surge/brown out is suspected) it is not unknown (but rare) for the username and password to revert to the default BT ones. Your BT Business Smart Hub 2 guide Using Changing the wireless settings on Smart Hub 2 From the Hub Manager, click on Advanced Settings, then Wireless. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? 22h41. Position all parts, including power adapters away from, heat and sun (i.e. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Above is an example of what a web browser address bar looks like. The hub will be locked to telephone line use only. Mattwilf, smallblueplanet. This is something that shouldnt be overlooked when searching for a new broadband deal. That sort of money would buy you a very good third party router, with cash to spare. Thanks again and reminds me that I haven't watched Black Adder for a long time so will also look for that on iPlayer - after internet is fixed! We think that forwarding a port should be easy. Next, connect the mains plug together (it comes in two parts). Open up whichever internet browser that you are comfortable with. The light on the left of the Hub will flash blue. All you have to do is go into the advanced wireless settings, select the 5GHz tab and change Separate Bands to OFF. 20h48. Hopefully rhis may help anyone else who has the same problem View original Can't Connect to Sonos BT Smart Hub 2 Wi-Fi issue Quote Add to favorites Switch on your hub Step 1 of 6 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, on Take the same values that you entered into the External Ports box, and enter them into the Internal Ports box. - edited The Home Hub 6 is another name for the BT Smart Hub. When the image is approved you will see where I was trying to change it. Youll find it in Hub Manager or the My BT app if youre on Smart Hub 2. There are two ways to get hold of a BT router. If an engineer is required to get your BT broadband up and running, they will also set up your router for you. In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going to ask is written on behind it). Perhaps Im due an update, well see. Any 3rd Party router should work so long as you can create a static WAN ip on that router, and then add this to the smart hub 2. Make sure that your computer is. Cable.co.uk's broadband postcode checker will find you the best deals, providers and speeds where you live. How to keep your family safe online with BT Parental Controls and the different blocking categories, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. All third party trade mark rights, Your new Smart Hub 2 is the first thing you, Manual will be automatically added to "My Manuals", Wireless Router BT Smart Hub 2 User Manual, Network Router BT Smart Hub 2 Quick Start Manual, Switch BT Business Hub 3 Getting Started And Troubleshooting, Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting, Switch BT Home Hub 5 Information And Troubleshooting Manual, Switch BT Infinity User Manual And Troubleshooting. This topic was automatically closed 21 days after the last reply. Note that customers can choose to sign up for Complete Wi-Fi and Hybrid Connect individually however, which works out much cheaper. Note: If you have changed these numbers in the past, you will need to enter in the those values. Powered by Discourse, best viewed with JavaScript enabled, Pi-hole with BT Smart Hub 2 and Digital Voice, Pihole crashes,failing client DNS requests, but pi is still running. Choose Both if your router has that option. Is Complete Wi-Fi only compatible with Smart Hub 2? 12-04-2021 15-01-2019 Black Ops IV ping times can be significantly improved by setting up a port forward. Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. Some things to keep in mind is that it is sending ALL the traffic your BT Hub receives to your Xbox one, so just keep that in mind, and also it might take up to 30 minutes or more for your NAT to change and what I recommend doing is to going in to the Network Settings on your Xbox one and going in Offline mode for 5 Mins and see if your NAT has .

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